Shipping Policy

Last Updated: June 11, 2026

Thank you for shopping with Glow Gallery! We are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

• United States: 7–15 business days
• Canada: 8–18 business days
• International: 10–25 business days

Please note that shipping times are estimates and may vary due to customs, weather, holidays, or carrier delays.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to update.

Shipping Costs

Shipping costs are calculated at checkout.

Free Shipping: We offer free shipping on qualifying orders (if applicable).

Delayed or Lost Packages

If your package is delayed, please allow a few extra business days for delivery.

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, email us and we'll do our best to help.

Incorrect Shipping Address

Please double-check your shipping address before placing your order.

Glow Gallery is not responsible for packages shipped to an incorrect address provided by the customer. If you contact us before your order ships, we will do our best to update the address.

Multiple Items

If you order multiple products, they may arrive in separate packages because they may ship from different warehouse locations.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties required by their country.

Contact Us

If you have any questions regarding your order, please contact us:

Email: hello@luxelanebeauty.com

Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

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